AI-Assisted Knowledge Management Glossary Definition

Term AI-Assisted Knowledge Management
Definition

AI-Assisted Knowledge Management is the use of artificial intelligence to help create, classify, retrieve, summarize, recommend, validate, or maintain knowledge.

Context & Usage

AI-Assisted Knowledge Management can improve speed and discovery, but it requires governance for accuracy, bias, ownership, approval, security, and human review. Treat the term as emerging where implementations depend on model quality, workflow design, and governance. Additional resource: NIST AI Risk Management Framework.

Categories Knowledge Management and Content Governance, Web, Database, Cloud, and DevOps Technologies, Enterprise Applications, CRM, and Contact Center Systems, Artificial Intelligence