ATP Glossary Definition

Available to Promise (ATP) is a business function that provides a response to customer order inquiries, based on resource availability. It generates available quantities of the requested product and delivery due dates. Therefore, ATP supports order promising and fulfillment, aiming to manage demand and match it to production plans.

See also ATP.

In enterprise and customer-service systems, this term helps business and technical teams describe configured processes, transactions, customer interactions, service workflows, or platform behavior. It is relevant when implementing, documenting, supporting, or improving operational systems.