Capability Mapping Glossary Definition

Term Capability Mapping
Definition

Capability Mapping is an Enterprise business-architecture concept used to connect strategy, capabilities, processes, information, and operating models.

Context & Usage

Business architects and analysts use this concept when mapping capabilities, processes, outcomes, and value streams before choosing or changing systems.

Related concepts include Enterprise Architecture and Business Capability.

Additional Resource: Business Architecture Guild Body of Knowledge.

Categories Technical Writing and Documentation, Knowledge Management and Content Governance, Enterprise Applications, CRM, and Contact Center Systems