Disaster/Data Recovery (DR) Glossary Definition

Term Disaster/Data Recovery (DR)
Definition

Different types of measures can be included in a disaster recovery plan (DRP). Disaster recovery planning is a subset of a larger process known as business continuity planning and includes planning for resumption of applications, data, hardware, electronic communications (such as networking) and other IT infrastructure.

See also: DR.

Context & Usage

In enterprise and customer-service systems, this term helps business and technical teams describe configured processes, transactions, customer interactions, service workflows, or platform behavior. It is relevant when implementing, documenting, supporting, or improving operational systems.

Categories Enterprise Applications, CRM, and Contact Center Systems, General Technology and Miscellaneous