Due Diligence Glossary Definition

Term Due Diligence
Definition

Due Diligence is a concept used to plan, explain, support, or measure organizational change. In Change Management, it gives practitioners and stakeholders shared language for moving from a current state to a desired future state.

Context & Usage

Practitioners use this concept to plan communication, sponsorship, readiness, adoption, and reinforcement activities around an organizational change.

Related concepts include Change Management and Stakeholder Engagement.

Categories Technical Writing and Documentation, Enterprise Applications, CRM, and Contact Center Systems