Global Information Infrastructure (GII) Glossary Definition

Global Information Infrastructure (GII) Proposed worldwide infrastructure of governmental and non-governmental telecommunications and information technology networks. Its objective is faster and greater economic growth through the dissemination of information and remote collaboration.

See also: GII.

In enterprise and customer-service systems, this term helps business and technical teams describe configured processes, transactions, customer interactions, service workflows, or platform behavior. It is relevant when implementing, documenting, supporting, or improving operational systems.