Term Issue
Definition

An Issue is a current problem, question, or condition that requires attention or resolution.

Context & Usage

Issues differ from risks because they are already present, while risks are uncertain future events or conditions.

Project managers and functional managers use this concept when matching work to available capacity, skills, responsibilities, and team operating agreements.

Related concepts include Resource Allocation, RACI Matrix, Project Manager and Stakeholder.

Categories Cybersecurity, Compliance, and Access Management, Enterprise Applications, CRM, and Contact Center Systems