RMA Glossary Definition

Return Merchandise Authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period.

See also: RMA.

In cross-functional technology work, this term provides background for concepts that support multiple disciplines rather than one narrow specialty. It is relevant when a reader needs a concise explanation that can transfer across business, technical, documentation, or operational settings.