Salesforce Glossary Definition

Salesforce.com, Inc. (styled in its logo as salesorce; abbreviated usually as SF or SFDC) is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

See also: Salesforce Also: Salesforce.

In enterprise and customer-service systems, this term helps business and technical teams describe configured processes, transactions, customer interactions, service workflows, or platform behavior. It is relevant when implementing, documenting, supporting, or improving operational systems.

Existing Salesforce record retained. Professionals use this concept to distinguish standards, products, protocols, platforms, records, or practices from adjacent terms in the same technology family. The supplied wording was reconciled to the closest canonical local glossary record or product lineage rather than duplicated.