Term SOH
Definition

Stock on Hand is the amount of goods, such as parts, materials, and finished products, that a company has available at a particular time.

Context & Usage

In enterprise and customer-service systems, this term helps business and technical teams describe configured processes, transactions, customer interactions, service workflows, or platform behavior. It is relevant when implementing, documenting, supporting, or improving operational systems.

Categories Enterprise Applications, CRM, and Contact Center Systems