Term EBS
Definition

Enterprise Business Suite: Oracle E-Business Suite is one of Oracle Corp.'s major product lines. Also known as Oracle EBS, it is an integrated set of business applications for automating customer relationship management (CRM), enterprise resource planning (ERP) and supply chain management (SCM) processes within organizations.

Context & Usage

In enterprise and customer-service systems, this term helps business and technical teams describe configured processes, transactions, customer interactions, service workflows, or platform behavior. It is relevant when implementing, documenting, supporting, or improving operational systems.

Categories Enterprise Applications, CRM, and Contact Center Systems