Cost of Quality Glossary Definition

Term Cost of Quality
Definition

Cost of Quality is the total cost associated with preventing, finding, and correcting quality problems.

Context & Usage

It includes prevention and appraisal costs as well as internal and external failure costs.

Project managers, sponsors, and project-controls staff use this concept in budget reviews, performance reporting, forecasting, and variance conversations.

Related concepts include Budget, Cost Baseline, Planned Value, Earned Value, Actual Cost and Cost Variance.

Categories Knowledge Management and Content Governance