Term CRP
Definition

Capacity Requirements Planning is the process by which a company figures out how much it needs to produce, and determines if it is capable of meeting those production goals.

See also: CRP.

Context & Usage

In enterprise and customer-service systems, this term helps business and technical teams describe configured processes, transactions, customer interactions, service workflows, or platform behavior. It is relevant when implementing, documenting, supporting, or improving operational systems.

Categories Enterprise Applications, CRM, and Contact Center Systems