Customer Identity and Access Management (CIAM) Glossary Definition

Term Customer Identity and Access Management (CIAM)
Definition

Customer identity and access management is the set of identity, authentication, consent, profile, and access controls used for external customers or users.
Context & Usage

Organizations use CIAM to support registration, login, privacy preferences, single sign-on, fraud controls, and customer-facing digital experiences.

Additional Resource: Authoritative source.

Related concepts include Identity and Access Management and Access Management.
Categories Cybersecurity, Compliance, and Access Management, Enterprise Applications, CRM, and Contact Center Systems