Decision Management System Glossary Definition

Term Decision Management System
Definition

A decision management system supports the modeling, automation, governance, and execution of business decisions, often through rules, decision tables, or decision models.

Context & Usage

Organizations use decision management to make approvals, eligibility, pricing, risk, and routing decisions consistent and auditable across applications.

Additional Resource: Authoritative source.

Related concepts include Workflow Automation.

Categories Software Development and Programming, Enterprise Applications, CRM, and Contact Center Systems