Knowledge Portal Glossary Definition

Term Knowledge Portal
Definition

Knowledge Portal is a web-based entry point that helps users access knowledge sources, repositories, tools, communities, search, and curated content.

Context & Usage

Knowledge Portals are useful when knowledge is distributed across systems but users need a coherent navigation and discovery experience.

Categories Knowledge Management and Content Governance, Web, Database, Cloud, and DevOps Technologies, Enterprise Applications, CRM, and Contact Center Systems