Business Capability Glossary Definition

Term Business Capability
Definition

Business Capability is an Enterprise business-architecture concept used to connect strategy, capabilities, processes, information, and operating models.
Context & Usage

Business architects and analysts use this concept when mapping capabilities, processes, outcomes, and value streams before choosing or changing systems.

Related concepts include Enterprise Architecture.

Additional Resource: Business Architecture Guild Body of Knowledge.
Categories Technical Writing and Documentation, Knowledge Management and Content Governance, Enterprise Applications, CRM, and Contact Center Systems