NICE CXone<p><strong>NICE CXone</strong> is a cloud contact-center and customer-experience platform for routing, workforce engagement, analytics, digital channels, quality management, and customer-service operations. It supports enterprise contact-center workflows and omnichannel customer engagement.</p><p>NICE CXone belongs under CRM &amp; Customer Engagement Platforms because it represents customer interaction management and contact-center operations.</p><p><strong>Additional Resources</strong>:</p><ul><li><a href="https://www.nice.com/" target="_blank" rel="noopener">NICE product page</a></li><li><a href="https://www.nice.com/products/cxone" target="_blank" rel="noopener">NICE CXone product information</a></li><li><a href="https://help.nice-incontact.com/" target="_blank" rel="noopener">NICE CXone Help Center</a></li></ul>