ClickAnalyze is a ClickSoftware analytics product historically associated with field-service and workforce-management reporting. It supports analysis of service operations such as scheduling, performance, resource use, and field-service outcomes.
ClickAnalyze belongs under Enterprise Applications & ERP Systems as an industry-specific analytics capability tied to field-service operations. The record is retained to preserve the field-service analytics experience while recognizing the ClickSoftware lineage now sits under Salesforce Field Service.
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