Role Summary

Job Title Senior Technical Writer
Employer CVS Health | Tata Consulting Services (TCS)
Locale Louisville, KY.
Start Date 07/2016
End Date 06/2017
Length 11 MOnths
Work Type Contract

Documented enterprise systems migration activities supporting CVS Health’s acquisition of Omnicare, with emphasis on data feeds, EDI transactions, web services, deployment procedures, and technical environment documentation. Produced clear, structured documentation for development, QA, user acceptance, and production teams to support integration, configuration, release readiness, and operational continuity.

  • Documented the migration of high-volume systems, programs, applications, and technical assets during CVS Health’s acquisition of Omnicare.    
  • Developed comprehensive documentation for hundreds of data feeds and Electronic Data Interchange (EDI) transactions, providing clear instructions for integration, operation, and ongoing support.    
  • Created technical documentation for web service deployment procedures across Development, Quality Assurance, User Acceptance Testing, and Production environments.    
  • Produced installation and configuration guides for web servers, Microsoft SQL Server databases, service packs, cumulative updates, and Transport Layer Security (TLS) requirements.    
  • Supported release readiness and environment coordination by documenting deployment steps, configuration dependencies, technical procedures, and operational handoffs.    
  • Translated complex system migration, integration, and infrastructure requirements into concise documentation for technical teams, project stakeholders, and support personnel.