Role Summary

Job Title Senior Technical Writer
Employer Deluxe Corporation | Tata Consulting Services (TCS)
Locale Shoreview, MN.
Start Date 06/2019
End Date 11/2019
Length 6 Months
Work Type Contract

Led API documentation for Deluxe Corporation’s Integration Platform as a Service (iPaaS), supporting enterprise integration across financial services, small business operations, cloud platforms, collaboration tools, analytics systems, ERP, and CRM applications. Produced technical documentation for MuleSoft Anypoint Platform integrations connecting business-critical systems, including Anaplan, Cloudera, Microsoft Teams, Outlook, SAP, and Salesforce.

  • Led the API documentation effort for Deluxe Corporation’s Integration Platform as a Service (iPaaS), supporting integration between the Financial Services and Small Business business units.
  • Documented MuleSoft Anypoint Platform APIs, integration workflows, service endpoints, data exchanges, and system dependencies used to connect enterprise applications and business platforms.
  • Created technical documentation supporting integrations with Anaplan, Cloudera, Microsoft Teams, Outlook, SAP, and Salesforce.
  • Translated complex API, middleware, cloud integration, and enterprise application requirements into clear documentation for developers, architects, business analysts, support teams, and project stakeholders.
  • Supported enterprise technology initiatives for a tech-enabled solutions company serving small businesses, financial institutions, and business-service customers.
  • Produced documentation that improved understanding of system interfaces, integration patterns, data movement, implementation requirements, and operational support needs across connected platforms.