Technology Trainer, Catapult / IBM Learning Services

Job Title Technology Trainer
Employer Catapult / IBM Learning Services
Locale Waltham, MA
Start Date 06/1996
End Date 02/1999
Length 2 Years, 7 Months
Work Type Contract

Delivered technology training and courseware development services for Catapult, an IBM company, supporting Fortune 1000 companies and government organizations throughout the United States. Developed and delivered customized training solutions that improved client proficiency with business software, technical systems, desktop applications, and enterprise technology tools.

  • Delivered comprehensive technology training for Fortune 1000 companies and government entities across the United States.
  • Developed courseware, training materials, exercises, and instructional content aligned with client business requirements and technology adoption goals.
  • Collaborated with clients to customize training solutions based on organizational needs, user skill levels, software platforms, and operational objectives.
  • Facilitated instructor-led training sessions designed to improve user proficiency, productivity, confidence, and practical application of technology tools.
  • Supported client technology initiatives by translating software features, workflows, and business-use scenarios into clear instructional guidance.
  • Delivered training engagements that strengthened workforce readiness, technology adoption, and effective use of business and enterprise software applications.