| Section |
Reviewer |
Page |
Date |
Original Comment |
Last Reply Author |
Last Reply Date |
Remediated |
Last Reply Text |
|
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| (No Section Found) |
Dyer, Alicia |
1 |
5/23/2025 10:50 |
Required: Please name with proper FX Module/application
and info hub articles match |
Alisha Linton |
6/6/2025 14:27 |
1 |
Added clarity to identify the module
application |
|
| Section Section 2 ACCESSING GENESYS
OMNICHANNEL |
Jenks, Amy M |
5 |
5/23/2025 17:59 |
Required: These steps should be numbered to
tie into the screenshot, just like all the other documents. Ensure entire
document has steps numbered. We need to be consistent. |
Caleb Mims |
6/9/2025 16:19 |
1 |
Add numbers to exhibits. |
|
| Section Section 3 NAVIGATING THE GENESYS
INTERACTIONS WINDOW |
Jenks, Amy M |
13 |
5/23/2025 18:09 |
Required: Since these aren’t steps, I figure
that is why letters were used instead of numbers. However, the bullet points
here need to be letters as well then to tie them together. |
Caleb Mims |
6/9/2025 16:20 |
1 |
Replace bullets with letters to
align with screenshots. |
| Section Section 3 NAVIGATING THE GENESYS
INTERACTIONS WINDOW |
Jenks, Amy M |
14 |
5/23/2025 18:10 |
Required: Same as comment above. These should
be letters to tie together with the screenshot. |
Caleb Mims |
6/9/2025 16:21 |
0 |
Replace bullets with letters to
align with screenshots. |
|
|
Deliverable Reviewers self-classify
their comments (Add type, listed below, as first word in comment, in both comment tracker and Word
documents):
Critical: The resolution of these comments, including clarifications, is
essential and must be completed to approve deliverable. Discussion with the
vendor is likely required to resolve. Required:
(Documentation/corrections/formats) The resolution of these comments,
including clarifications, is important and necessary to approve the
deliverable. Conditional approval to move forward - project tasks dependent
upon the approval on this artifact can commence. This artifact will be
eligible for payment upon final approval. Suggestion: The resolution of these
comments is not necessary for the approval of the deliverable.
Clarification: The resolution of this comment is dependent on discussion
between Deliverable Reviewer and vendor. Vendor to reach out to the
Deliverable Reviewer to discuss further PRIOR to remediation and
resubmission. Vendor to update comment(s) with discussion notes. |
N/A |
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| Count |
4 |
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| Remediated |
3 |
75.00% |
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| Not Remediated |
1 |
25.00% |
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