Demonstrated experience in analysis and planning. I have the ability to analyze and anticipate situations, define problems and objectives, recognize alternatives and formulate solutions.

Excellent analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way. I possess strong problem-solving skills to develop innovative solutions to complex issues.

I conceptually and intuitively understand how people learn.

20 + years experience in delivering Individual and Group Training, Instructor-led (ILT), Train-the-Trainer and classroom training.

A proven track record of getting stuff done.

I am highly responsive in keeping others up and down the chain of command, as well as laterally informed of all pertinent, positive and negative information and feedback.

I have a 'Can-Do' attitude, good work ethic, and perform well under pressure. I am loyal and dedicated to the success of the company, the customer and the project(s) at hand.

Among other things, the success of any project is dependent upon clear communication of the tasks and schedules to the stakeholders and resources. It requires thorough participation in status meetings and frequent review and adjustment of the baseline and variances.

Accomplished in developing, delivering and implementing competency-based training modules.

Substantial background in training complex software and supporting a change in business process.

Significant experience in adding and editing content in Electronic Document Management Systems (EDMS) and in a Learning Management Systems (LMS).

Significant experience collaborating with the Learning Management System (LMS) administrator to design, develop, test, debug and deliver eLearning content.

Extensive knowledge in technical project work involving multiple facets of IT infrastructure.

Broad knowledge and experience with relational databases, data modeling, and SQL programming.

Well familiar with project management approaches, tools and phases of the project life-cycle.

I have the competence to interact effectively with various individuals/groups throughout the organization to perform high quality work under pressure and on tight deadlines.

Competent in evaluating curriculum materials to determine if students achieved desired learning outcomes.

20+ years of experience in IT including experience in the development of structured written materials.

I have the ability to communicate effectively, verbally and in writing, to interact effectively with internal and external vendors, project team members, management and agency departments, to build relationships and use facilitation skills with both technical and non-technical personnel.

Significant experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience.

I have the ability to collaborate and coordinate across organizational boundaries with multiple teams and vendors.

I am able to absorb and retain complex processes.

I have demonstrable understanding of the rules of English grammar and usage.

I am well able to accept changes and constructive criticism.

I have the capability to revise existing content according to ISD best practices including graphic/content layout, goal-based objectives, assessments and learner context.

Solid technical expertise and proficiency creating interactive online content using common authoring tools such as Articulate Storyline, Camtasia, uPerform. Lectora and Captivate among others.

Can read Object Oriented Programming languages; C#, C++, Java.

I am skilled in providing customer facing software integration, implementation services (design & architecture, build, test, user acceptance, go-live, and production support).

Highly skilled at writing and editing user-facing content and collaborating with a team of writers and editors to ensure content is of the highest quality.

I am confident in my capacity for excellent planning, time management, organizational and interpersonal skills.

I have significant experience in eLearning development; instructional design; video, animation, audio, and graphic production for training initiatives.

Excellent ability to develop a rapport and communicate with clients, sponsors, SMEs, and other stakeholders.

I am ready to smoothly adapt to changing priorities and ambiguous environments.

I can cetainly admit to, and work to resolve, mistakes as well as listen to, consider, and act on constructive feedback.

I can effectively write, review and revise analyses based on communication and collaboration with subject matter experts and ensure solutions strongly connected to stated learning and performance objectives.

I am very skilled in designing, developing and delivering interactive, SCORM and 508-compliant eLearning.

Significant experience in a fast-paced, complex technical environment.

Significant experience in delivering synchronous and asynchronous training, i.e. web-based training, instructor-led training, virtual instructor-led training, mobile training and interactive activities.

Extensive experience in tracking, monitoring, and maintaining performance metrics.

I have an excellent capacity to research and seek suitable supplemental materials to aid learning.

Classrooms are evolving and dynamic. Depending on the day, the attendance roster, Murphy's law and the phase of the moon, I am readily able and willing to change plans to accommodate adult learners.

There is an array of online learning tools available which instructors and learning developers can use to encourage engagement, participation and a sense of fun in learning materials and the classroom.

If you do the same class, the same way, over and over, you'll get bored and it will come across to the learners. It may be the one-hundredth time you have taught MS Project, a proprietary system, or a new software application, but it is the first time the student has heard it. This critical information that you are about to impart may be simple to you, but it may be very complex to the student and make a major impact on their professional life.

I have the ability to make learning interactive and fun. As such, I have a much better chance of meeting goals and getting people to learn what they need to know.

I can imagine myself as the learner/audience member.

I have the ability visualize instructional graphics, the user interface, interactions and the finished product.

I have the aptitude to write effective copy, instructional text, audio scripts and video scripts.

Ability to conduct research and synthesize information from a variety of sources.

Accomlished in creating learning sessions with information that is useful and applicable to the learners’ real world—i.e. in the workplace where transfer of knowledge can occur. 

I have the capacity to build a business case for learning and demonstrate why a particular solution will work cost-effectively.

I am skillful in creating an effective design and training scenarios within the constraints of a project regarding available technology, budget, time and human capital. 

I am an advocate for learning, the audience, and for effective processes in order to gain resources and influence decisions.

I have a comprehensive understanding of the ADDIE model and other instructional design methodologies.

Proficient with the Software Development Lifecycle (SDLC).

Adept with the Project Management Body of Knowledge (PMBOK).

Well versed in the Prosci ADKAR Model.

The north wind and the sun (persuasion is better than force)

The north wind and the sun argued which was the stronger. On seeing a traveller they agreed a suitable test would be to strip him of his cloak. First the wind blew with all his might, but the more he blew, the more than man wrapped the cloak tightly around himself. When the sun's turn came, he gently beamed at the man, who loosened the cloak. The sun shone brighter still, and the man threw off his cloak.

The crow and the pitcher (necessity is the mother of invention)

The crab and his mother (lead by example not by words)

The oak and the reeds (go with the flow)

The milkmaid and her pail (don't count your chickens)

Comphensive experience translating business requirements into detailed system specifications.

The lioness and the vixen (quality not quantity)

The hare and the hound (winning often depends on who most wants to)

The soldier and the horse (look after what is of value)

Adept with Agile, SCRUM, Waterfall, Joint Application Development (JAD) and Rapid Application Development (RAD) Methodologies for Software and Learning Development.

The oxen and the butchers (accept what is inevitable)

Accomplished in due diligence among a number of software platforms including Learning Management Systems (LMS). I have negotiated terms and price, configured, branded and deployed numerous systems.