| Definition |
A Business Process is a set of related activities that produces a defined business result.
Business Process is a concept used to plan, explain, support, or measure organizational change. In Change Management, it gives practitioners and stakeholders shared language for moving from a current state to a desired future state.
Business Process is an Enterprise business-architecture concept used to connect strategy, capabilities, processes, information, and operating models.
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| Context & Usage |
Processes are analyzed to improve quality, speed, cost, compliance, automation, and customer experience.
Project professionals use this concept to create shared language for planning, execution, reporting, and governance.
Related concepts include Project Management, Project Manager and Stakeholder.
Practitioners use this concept to plan communication, sponsorship, readiness, adoption, and reinforcement activities around an organizational change.
Related concepts include Change Management and Stakeholder Engagement.
Business architects and analysts use this concept when mapping capabilities, processes, outcomes, and value streams before choosing or changing systems.
Related concepts include Enterprise Architecture and Business Capability.
Additional Resource: Business Architecture Guild Body of Knowledge.
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