| Definition |
Balanced Scorecard is a project-management concept used to plan, govern, execute, monitor, or close project work. It gives project professionals a shared way to discuss responsibilities, decisions, deliverables, and constraints.
Balanced Scorecard (BSC) is a measurement concept used to evaluate whether a change is producing intended outcomes. In Change Management, it connects adoption, proficiency, utilization, behavior change, and business benefits.
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| Context & Usage |
Project professionals use this concept to create shared language for planning, execution, reporting, and governance.
Related concepts include Project Management, Project Manager and Stakeholder.
It appears in dashboards, benefits reviews, adoption reporting, and sponsor conversations about whether the change is delivering value.
Related concepts include Benefits Realization and Adoption.
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