| Definition |
Benefits Realization is the process of defining, planning, tracking, and confirming the business value expected from a project or program.
Benefits Realization describes how people begin, continue, and sustain use of a new process, behavior, role, or system. In Change Management, adoption is supported through readiness work, training, coaching, reinforcement, and measurement.
Benefits Realization is an Enterprise portfolio-management concept used to align investments, capacity, priorities, risk, and value with strategy.
|
| Context & Usage |
It keeps attention on outcomes after deliverables are produced, especially when adoption or operational change is needed.
Project professionals use this concept to create shared language for planning, execution, reporting, and governance.
Related concepts include Project Management, Project Manager and Stakeholder.
It is used after launch to determine whether people are using the change correctly, consistently, and sustainably.
Portfolio leaders use this concept when balancing demand, budget, capacity, value, timing, and benefits across initiatives.
Related concepts include Enterprise Architecture, Application Portfolio, Business Capability and Data Governance.
Additional Resource: The Open Group TOGAF Standard.
|
| Categories |
Technical Writing and Documentation, Instructional Design, Technical Training, and Learning Development, Knowledge Management and Content Governance, Software Development and Programming, Web, Database, Cloud, and DevOps Technologies, Enterprise Applications, CRM, and Contact Center Systems
|