Content Operations Glossary Definition

Term Content Operations
Definition

Content Operations is a framework for Knowledge Management and Content Governance professionals and related practitioners.

Context & Usage

Professionals use Content Operations as a content operations framework/resource supporting Knowledge Management and Content Governance search and discovery.

Operating model for planning, producing, governing, and improving content across people, process, technology, and standards. Professionals may encounter it in documentation programs, governance reviews, training initiatives, compliance work, standards research, or change efforts depending on the setting.

Categories Technical Writing and Documentation, Knowledge Management and Content Governance, Enterprise Applications, CRM, and Contact Center Systems