Technology, Learning & Knowledge Management Glossary

This glossary is a unified reference for terminology used across Technical Writing, Instructional Design, Learning and Development, Knowledge Management, and modern technology disciplines. It brings together foundational concepts, industry standards, tools, frameworks, and practical definitions that support clear communication, consistent documentation, and effective knowledge sharing. Whether you are creating content, designing training, managing information, or working in an enterprise technology environment, this glossary provides a structured guide to the terms shaping today's technical and learning practices.

Search the glossary

Glossary terms

Term
Category
 
Video Electronics Standards Association General Technology and Miscellaneous Definition
ARM Architecture General Technology and Miscellaneous Definition
RISC-V General Technology and Miscellaneous Definition
CSV General Technology and Miscellaneous Definition
Association for Computing Machinery General Technology and Miscellaneous Definition
IEEE Computer Society General Technology and Miscellaneous Definition
Internet Society General Technology and Miscellaneous Definition
IETF Working Groups General Technology and Miscellaneous Definition
W3C Community Groups General Technology and Miscellaneous Definition
CompTIA Tech+ General Technology and Miscellaneous Definition
CompTIA A+ General Technology and Miscellaneous Definition
Microsoft Technology Associate (MTA) General Technology and Miscellaneous Definition
AR Enterprise Applications, CRM, and Contact Center Systems Definition
ASBN Enterprise Applications, CRM, and Contact Center Systems Definition
ASN Enterprise Applications, CRM, and Contact Center Systems Definition
AU Enterprise Applications, CRM, and Contact Center Systems Definition
BOM Enterprise Applications, CRM, and Contact Center Systems Definition
BSA Enterprise Applications, CRM, and Contact Center Systems Definition
BSN Enterprise Applications, CRM, and Contact Center Systems Definition
DCE Enterprise Applications, CRM, and Contact Center Systems Definition
Demilitarized Zone (DMZ) Enterprise Applications, CRM, and Contact Center Systems Definition
Disaster/Data Recovery (DR) Enterprise Applications, CRM, and Contact Center Systems Definition
EBS Enterprise Applications, CRM, and Contact Center Systems Definition
ERP Enterprise Applications, CRM, and Contact Center Systems Definition
ESN Enterprise Applications, CRM, and Contact Center Systems Definition
Federal Communications Commission (FCC) Enterprise Applications, CRM, and Contact Center Systems Definition
FG Enterprise Applications, CRM, and Contact Center Systems Definition
FUCD Enterprise Applications, CRM, and Contact Center Systems Definition
FUSD Enterprise Applications, CRM, and Contact Center Systems Definition
HBT Enterprise Applications, CRM, and Contact Center Systems Definition
HCM Enterprise Applications, CRM, and Contact Center Systems Definition
HRMS Enterprise Applications, CRM, and Contact Center Systems Definition
IB Enterprise Applications, CRM, and Contact Center Systems Definition
IPS Enterprise Applications, CRM, and Contact Center Systems Definition
LSN Enterprise Applications, CRM, and Contact Center Systems Definition
LUCD Enterprise Applications, CRM, and Contact Center Systems Definition
LUSD Enterprise Applications, CRM, and Contact Center Systems Definition
MAD Enterprise Applications, CRM, and Contact Center Systems Definition
Material Resource Planning (MRP) Enterprise Applications, CRM, and Contact Center Systems Definition
MDS Enterprise Applications, CRM, and Contact Center Systems Definition
Metadata Enterprise Applications, CRM, and Contact Center Systems Definition
Min/Max Enterprise Applications, CRM, and Contact Center Systems Definition
MOD Enterprise Applications, CRM, and Contact Center Systems Definition
MRC Enterprise Applications, CRM, and Contact Center Systems Definition
MRO Enterprise Applications, CRM, and Contact Center Systems Definition
MRP Enterprise Applications, CRM, and Contact Center Systems Definition
MSS Enterprise Applications, CRM, and Contact Center Systems Definition
MSSP Enterprise Applications, CRM, and Contact Center Systems Definition
NCCIC Enterprise Applications, CRM, and Contact Center Systems Definition
Network Operations Center (NOC) Enterprise Applications, CRM, and Contact Center Systems Definition