|
HCL Sametime
|
HCL Sametime is an enterprise real-time communication platform for secure chat, meetings, audio, video, and related collaboration workflows. It continues the Sametime product lineage formerly associated with IBM.
HCL Sametime belongs under Collaboration, Conferencing & Communication Tools because it supports secure enterprise messaging and meetings. The former IBM Sametime record was normalized to the current HCL product name while retaining historical portfolio value.
Additional Resources:
|
|
View Details |
|
Camtasia
|
Camtasia is TechSmith's screen recording and video-editing application for creating instructional videos, software demonstrations, tutorials, narrated training media, and polished visual communications. It belongs in TechSmith and learning-media workflows because it connects recording, editing, audio, callouts, and publication into a practical production tool.
Additional Resources:
|
|
View Details |
|
Adobe Experience Manager
|
Adobe Experience Manager is Adobe's enterprise content management and digital experience platform for managing websites, digital assets, content operations, and experience delivery. It belongs in Adobe and knowledge/content management because it represents enterprise CMS governance and publishing workflows. Additional Resources:
|
|
View Details |
|
Testuff
|
?
|
|
View Details |
|
SQL Server Reporting Services (SSRS)
|
SQL Server Reporting Services (SSRS) is Microsoft's server-based reporting platform for paginated reports, report deployment, subscriptions, data-source connections, and SQL Server-backed enterprise reporting. Additional Resources:
|
|
View Details |
|
WinBatch
|
WinBatch is a Windows scripting and automation tool used to automate desktop tasks, administrative workflows, file operations, application control, and repetitive business processes.
Additional Resources:
|
|
View Details |
|
Figma
|
Figma is a collaborative design platform for interface design, visual systems, prototyping, developer handoff, and design-to-code workflows.
It is a current enterprise-standard UI/UX tool because teams use it for components, design systems, real-time collaboration, prototypes, and product visual workflows.
Additional Resources:
|
|
View Details |
|
Box
|
Box is an enterprise intelligent content-management platform for secure file storage, sharing, collaboration, workflow, governance, e-signature, and AI-assisted content processes.
It is appropriate for Skill 5 because it manages enterprise content lifecycles, permissions, retention, publishing, and collaboration across a cloud content platform.
Additional Resources:
|
|
View Details |
|
Atlassian Confluence
|
Atlassian Confluence is a collaborative knowledge-base and documentation workspace used by teams to create, organize, review, and share information.
- Relevant to technical writing when it is used for internal documentation, product knowledge, runbooks, requirements notes, and team-authored reference content.
- Its strongest homes are Knowledge Management, Collaboration, Requirements/Agile documentation, and a limited Skill 18 collaboration/workflow role.
Additional Resources:
|
|
View Details |
|
Microsoft Copilot
|
Microsoft Copilot is Microsoft's AI assistant experience for work and productivity, including chat, writing, summarization, ideation, and assistance across Microsoft 365 and related Microsoft services. Additional Resources:
|
|
View Details |
|
GoTo Webinar
|
GoTo Webinar is GoTo's webinar platform for hosting live, recorded, and on-demand web events. It supports registration, attendee engagement, screen sharing, recording, reporting, and professional webinar delivery. GoTo Webinar belongs under Collaboration, Conferencing & Communication Tools because it supports structured remote presentations, large-group communication, and enterprise webinar workflows. It also fits Technical Training & Facilitation Tools when webinars are used for learning delivery. Additional Resources:
|
|
View Details |
|
Adobe After Effects
|
Adobe After Effects is Adobe's motion graphics, animation, and visual-effects application for compositing and animated media. It supports learning media, explainers, branded video, and graphic-design workflows that need movement or visual polish beyond basic video editing. Additional Resources:
|
|
View Details |
|
Five9
|
Five9 is a cloud contact-center platform for inbound, outbound, blended, and omnichannel customer interactions. It supports customer-service operations, agent workflows, routing, reporting, workforce engagement, and customer-experience management. Five9 belongs under CRM & Customer Engagement Platforms because it is a customer engagement and contact-center platform. Additional Resources:
|
|
View Details |
|
BASIC
|
BASIC (an acronym for Beginner's All-purpose Symbolic Instruction Code) is a family of general-purpose, high-level programming languages whose design philosophy emphasizes ease of use.
Versions of BASIC became widespread on microcomputers in the mid-1970s and 1980s. Microcomputers usually shipped with BASIC, often in the machine's firmware. Having an easy-to-learn language on these early personal computers allowed small business owners, professionals, hobbyists, and consultants to develop custom software on computers they could afford.
|
|
View Details |
|
DoD Risk Management Framework (RMF)
|
DoDI 8510.01 establishes the cybersecurity Risk Management Framework for DoD systems.
It affects authorization documentation, assessment packages, system security plans, control evidence, risk decisions, continuous monitoring, and reciprocity records.
Additional Resources:
|
|
View Details |
|
Microsoft Active Directory
|
Microsoft Active Directory is Microsoft's enterprise directory service for domain-based identity management, authentication, authorization, users, groups, computers, Group Policy, and Windows access control. Additional Resources:
|
|
View Details |
|
Plain Writing Act of 2010
|
The Plain Writing Act of 2010 requires U.S. federal agencies to use clear government communication that the public can understand and use.
It reinforces plain-language governance for forms, notices, web content, instructions, and public-facing procedural documentation.
Additional Resources:
|
|
View Details |
|
Adobe Connect
|
Adobe Connect is Adobe's virtual classroom, webinar, and web-conferencing platform for live learning, meetings, and collaborative online sessions. It remains under Adobe while also fitting collaboration and technical training because it supports synchronous facilitation workflows.
Additional Resources:
|
|
View Details |
|
Altova XMLSpy
|
Altova XMLSpy is an XML and JSON editor used for XML editing, schema design, validation, transformation, web-service work, and structured data integration in web and enterprise systems. Additional Resources:
|
|
View Details |
|
WalkMe
|
WalkMe is an enterprise digital adoption platform used to provide contextual in-app guidance, workflow support, automation, and adoption analytics across business applications.
For instructional design and technical training, WalkMe is relevant to digital adoption, just-in-time performance support, enterprise onboarding, change enablement, and workflow learning inside the systems where employees actually work.
Additional Resources:
|
|
View Details |
|
Adobe Experience Manager
|
Adobe Experience Manager is Adobe's enterprise content management and digital experience platform for managing websites, digital assets, content operations, and experience delivery. It belongs in Adobe and knowledge/content management because it represents enterprise CMS governance and publishing workflows. Additional Resources:
|
|
View Details |
|
Slack
|
Slack is a team communication and collaboration platform for channels, direct messages, file sharing, workflow automation, integrations, and cross-organizational collaboration. It supports enterprise productivity by moving work conversations, decisions, and lightweight coordination into searchable shared spaces. Slack belongs under Productivity & Collaboration Tools and Collaboration, Conferencing & Communication Tools because it is widely used for team communication, distributed work, and operational collaboration. Additional Resources:
|
|
View Details |
|
SourceGear Vault
|
SourceGear Vault is SourceGear's version control system for source code repositories, revision history, branching, source control reporting, and team change-management workflows. This record refers to SourceGear Vault, not HashiCorp Vault.
Additional Resources:
|
|
View Details |
|
Crystal Reports
|
Crystal Reports is a report-design and business reporting tool used to create database-backed reports, connect to structured data sources, format output, and deliver operational or business intelligence reporting. Additional Resources:
|
|
View Details |
|
AutoHotKey
|
AutoHotKey is a Windows automation scripting language used for hotkeys, macros, UI automation, repetitive task automation, keyboard shortcuts, and productivity scripting. Additional Resources:
|
|
View Details |
|
Mermaid
|
Mermaid is a text-based diagramming syntax used to define flowcharts, sequence diagrams, class diagrams, entity relationships, and technical diagrams as source-controlled plain text. Additional Resources:
|
|
View Details |
|
Microsoft Copilot Studio
|
Microsoft Copilot Studio is Microsoft's low-code platform for creating, customizing, connecting, and managing AI agents and Copilot experiences across business systems and Microsoft 365 workflows. Additional Resources:
|
|
View Details |
|
Blender
|
Blender is a free and open-source 3D creation suite for modeling, animation, rendering, compositing, visual effects, and video editing.
It is included selectively because 3D and animation workflows can support product visualization, explainers, and rich multimedia learning assets.
Additional Resources:
|
|
View Details |
|
Microsoft Power BI
|
Microsoft Power BI is Microsoft's business intelligence and analytics platform for dashboards, data visualization, report publishing, semantic models, data connections, and enterprise reporting. Additional Resources:
|
|
View Details |
|
Amazon Connect
|
Amazon Connect Customer is AWS's cloud contact-center service for customer communication, agent workflows, intelligent routing, omnichannel engagement, analytics, and customer-service operations. AWS documentation notes that the legacy Amazon Connect contact-center product is now referred to as Amazon Connect Customer while the legacy name is still used interchangeably.
Amazon Connect Customer belongs under CRM & Customer Engagement Platforms because it supports cloud contact-center and customer engagement workflows.
Additional Resources:
|
|
View Details |
|
Microsoft Hyper-V
|
Microsoft Hyper-V is Microsoft's virtualization technology for creating and managing virtual machines on Windows Server and Windows environments. Additional Resources:
|
|
View Details |
|
DHTML - Dynamic HTML
|
DHTML is a historical term for combining HTML, CSS, JavaScript, and the DOM to create interactive web pages. The underlying technologies remain important, but the DHTML label itself is no longer a current recruiter-facing web-development category.
Additional Resources:
|
|
View Details |
|
Bootstrap
|
Bootstrap is a responsive front-end framework for building web sites and applications with a grid system, CSS utilities, layout patterns, reusable UI components, and JavaScript-powered interface behavior. Additional Resources:
|
|
View Details |
|
Apache Subversion (SVN)
|
Apache Subversion (SVN) is an open-source centralized version control system used to manage repositories, revisions, branches, tags, and controlled changes to source code, documentation, and other project files.
Additional Resources:
|
|
View Details |
|
Adobe Media Encoder
|
Adobe Media Encoder is Adobe's media transcoding and export application for preparing video and audio deliverables across formats, resolutions, and delivery channels. It supports Premiere Pro, After Effects, and production workflows that require reliable output management.
Additional Resources:
|
|
View Details |