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CMMC
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CMMC is the DoD cybersecurity assessment program for defense contractors and subcontractors.
It affects documentation for CUI protection, control implementation, policies, procedures, evidence collection, assessment preparation, and supplier compliance.
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Adobe Dreamweaver
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Adobe Dreamweaver is Adobe's web design and front-end development application for building and managing HTML, CSS, and JavaScript sites. Adobe continues to publish product and support materials, so it is retained under Adobe and Web Development with a practical emphasis on site authoring and maintenance.
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Adobe Experience Manager
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Adobe Experience Manager is Adobe's enterprise content management and digital experience platform for managing websites, digital assets, content operations, and experience delivery. It belongs in Adobe and knowledge/content management because it represents enterprise CMS governance and publishing workflows. Additional Resources:
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Articulate Quizmaker
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Articulate Quizmaker is the classic Studio assessment tool for creating quizzes, surveys, graded questions, and knowledge checks for eLearning courses. It is retained under Articulate and Legacy because it reflects historical assessment-authoring experience inside the Articulate ecosystem. Additional Resources:
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SAP SD - Sales and Distribution
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SAP Sales and Distribution is a business productivity tool or professional application used to create, manage, analyze, or communicate information.
It is commonly used to produce, manage, communicate, or analyze business information in professional environments.
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UPK User Productivity Kit
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Oracle User Productivity Kit (UPK) is a legacy enterprise content-development, software-simulation, and performance-support platform for documenting application procedures and supporting user adoption.
Although UPK is no longer a modern flagship platform, it remains meaningful historical technical-training experience because it was used for enterprise application rollouts, guided procedures, simulations, and job aids.
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Adobe Captivate
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Adobe Captivate is Adobe's eLearning authoring tool for responsive courses, software simulations, interactions, and training content. It remains a current Adobe learning product and belongs in Adobe, instructional design, and technical training contexts.
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Heretto
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Heretto is a cloud-native DITA CCMS for creating, managing, reviewing, and deploying technical documentation.
- Relevant to technical writing for DITA-based structured authoring, content reuse, version control, collaborative review, and content delivery.
- Heretto is the current canonical product identity for the former easyDITA platform.
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ClickSchedule
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ClickSchedule is a field-service scheduling and workforce optimization product from the ClickSoftware product family, historically used for dispatching, scheduling, and optimizing mobile workforces. Salesforce acquired ClickSoftware, and the product lineage is now best understood in the context of Salesforce Field Service and field-service management. ClickSchedule belongs under Enterprise Applications & ERP Systems because it represents an industry-specific operational system for field-service scheduling, workforce management, route optimization, and service execution. Additional Resources:
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Oxygen XML Editor
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Oxygen XML Editor is a professional XML editor used for XML authoring, validation, transformation, schema work, structured content, documentation publishing, and data integration workflows. Additional Resources:
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GoTo Training
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GoTo Training is GoTo's online training platform for planning, hosting, and sharing interactive virtual training sessions.
It is relevant for enterprise facilitation because it supports class materials, tests, handouts, breakouts, activities, recordings, and structured pre-session and post-session workflows.
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ASP - Active Server Pages
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ASP - Active Server Pages also known as Classic ASP, is Microsoft's legacy server-side scripting environment for dynamic web pages on IIS. It is preserved as historical web-development and scripting experience rather than a current Skill 29 technology.
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AT&T Connect
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AT&T Connect is a Web Conferencing platform offering integrated online web meeting solutions and enabling virtual meetings.
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erwin / ERD Data Modeling
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erwin / ERD Data Modeling represents entity-relationship diagramming, logical and physical data modeling, schema design, database architecture, and data-relationship documentation, including experience with erwin Data Modeler-style tools. Additional Resources:
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Azure DevOps / Team Foundation Server (TFS)
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Azure DevOps / Team Foundation Server (TFS) represents Microsoft's Azure DevOps Services and historical Team Foundation Server lineage for repositories, work items, boards, backlogs, pull requests, revision tracking, traceability, builds, releases, and integrated ALM workflows. Additional Resources:
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VBScript
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VBScript is a Microsoft scripting language historically used for Windows automation, administrative scripts, classic ASP pages, and host-based scripting through Windows Script Host. Additional Resources:
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Claude Code
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Claude Code is Anthropic's agentic coding tool for working with codebases from the terminal, IDE workflows, and developer tooling.
It uses AI agents patterns to help edit files, run commands, explain code, manage Git workflows, and support software maintenance with explicit human control over changes.
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diagrams.net (draw.io)
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diagrams.net (draw.io) is a browser and desktop diagramming tool for flowcharts, process diagrams, UML-style diagrams, network diagrams, entity-relationship diagrams, and other technical visuals. It is especially useful for documentation workflows because diagrams can be created quickly, exported, and stored with project or documentation assets. diagrams.net belongs under Process, Workflow & Diagramming Tools because it directly supports workflow visualization and technical diagramming. It also fits Technical Writing & Authoring Tools when diagrams are part of documentation deliverables. Additional Resources:
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Hyland Alfresco
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Hyland Alfresco is an open content-services and process platform for managing enterprise documents, metadata, collaboration, records, and content-centric business workflows.
It belongs in ECM/CMS because Alfresco Content Services and Governance Services support controlled repositories, content access, retention, automation, and integration with enterprise applications.
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MS SharePoint
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Microsoft SharePoint is Microsoft's collaboration and content-management platform for team sites, document libraries, permissions, lists, pages, intranet content, and workflow-enabled information sharing. Additional Resources:
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Adobe Media Encoder
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Adobe Media Encoder is Adobe's media transcoding and export application for preparing video and audio deliverables across formats, resolutions, and delivery channels. It supports Premiere Pro, After Effects, and production workflows that require reliable output management.
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MS Publisher
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Microsoft Publisher is Microsoft's desktop publishing application for page layouts, flyers, brochures, newsletters, and simple publication design. It is retained as a lower-priority Microsoft Office-era publishing skill. Additional Resources:
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NICE CXone
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NICE CXone is a cloud contact-center and customer-experience platform for routing, workforce engagement, analytics, digital channels, quality management, and customer-service operations. It supports enterprise contact-center workflows and omnichannel customer engagement. NICE CXone belongs under CRM & Customer Engagement Platforms because it represents customer interaction management and contact-center operations. Additional Resources:
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SAP MM - Material Management
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SAP Materials Management is a business productivity tool or professional application used to create, manage, analyze, or communicate information.
It is commonly used to produce, manage, communicate, or analyze business information in professional environments.
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Adobe Premiere Pro
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Adobe Premiere Pro is Adobe's non-linear video editing application for assembling, editing, color-correcting, captioning, and exporting professional video. It supports media production for training, communications, instructional content, and digital learning assets.
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DFARS Cybersecurity Requirements
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DFARS cybersecurity clauses establish defense acquisition requirements tied to safeguarding covered defense information and cyber incident reporting.
They affect contractor documentation for CUI handling, supplier flow-downs, security implementation, incident reporting, and audit-ready compliance evidence.
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Microsoft Entra ID
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Microsoft Entra ID formerly Azure Active Directory, is Microsoft's cloud identity and access management service for authentication, authorization, single sign-on, multifactor authentication, conditional access, roles, and enterprise access management. Additional Resources:
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Federal Plain Language Guidelines
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The Federal Plain Language Guidelines provide U.S. government guidance for clear public-facing writing.
They support content governance by shaping audience analysis, organization, wording, headings, active voice, and review expectations for understandable content.
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Axis LMS by Atrixware
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Axis LMS by Atrixware is Atrixware's learning management system for creating, managing, delivering, and tracking online training. It supports LMS administration, courses, reporting, certificates, instructor-led training, SCORM content, and training operations for organizations.
Axis LMS by Atrixware belongs under Learning Management Systems as a niche LMS platform. The prior generic Atrixware label was normalized to the current product-facing LMS identity while preserving the existing record and relationships.
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SAP LO - General Logistics
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SAP Logistics is a business productivity tool or professional application used to create, manage, analyze, or communicate information.
It is commonly used to produce, manage, communicate, or analyze business information in professional environments.
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Microsoft Teams
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Microsoft Teams is Microsoft's collaboration, chat, meeting, calling, and teamwork platform for communication, file sharing, channels, webinars, and Microsoft 365-connected collaboration. Additional Resources:
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uPerform
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uPerform is a just-in-time training and performance support platform for creating and delivering software training content at enterprise scale.
It is especially useful for technical enablement because authors can record procedures and publish guides, videos, and step-by-step simulation materials for application rollouts and workflow support.
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Oxygen XML Editor
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Oxygen XML Editor is a professional XML editor used for XML authoring, validation, transformation, schema work, structured content, documentation publishing, and data integration workflows. Additional Resources:
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ClickAnalyze
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ClickAnalyze is a ClickSoftware analytics product historically associated with field-service and workforce-management reporting. It supports analysis of service operations such as scheduling, performance, resource use, and field-service outcomes. ClickAnalyze belongs under Enterprise Applications & ERP Systems as an industry-specific analytics capability tied to field-service operations. The record is retained to preserve the field-service analytics experience while recognizing the ClickSoftware lineage now sits under Salesforce Field Service. Additional Resources:
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Altova XMLSpy
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Altova XMLSpy is an XML and JSON editor used for XML editing, schema design, validation, transformation, web-service work, and structured data integration in web and enterprise systems. Additional Resources:
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