Glossary

Synchronized Bills of Materials - A synchronized bill of materials (BOM) capability as enabling value chains, including OEMs, suppliers and service organizations (such as electronics manufacturing services), to synchronize different views of items in different BOMs.

Synchronous - Having a constant time interval between successive bits, characters or events. Synchronous transmission uses no redundant information to identify the beginning and end of characters, and is faster and more efficient than asynchronous transmission, which uses start and stop bits. The timing is achieved by transmitting sync characters prior to data; usually synchronization can be achieved in two-or three-character times.

Thin client is used to describe a type of client/server computing in which applications are run, and data is stored, on the server rather than on the client. Because the applications are executed on the server, they do not require client-resident installation, although the graphical user interface and some application logic may be rendered to the client.

A common misperception is that a thin-client application requires the use of a thin-client device (i.e., a stripped-down desktop machine that costs less to buy and maintain than a regular PC). However, while thin-client applications enable such devices to be used, they do not require it. In fact, more than 85% of devices used to display thin-client Windows applications are regular PCs, typically configured with both “fat-client” applications and access to thin-client ones.

Touchpoint is a contact point between an enterprise and its customers. Touchpoints may occur in any channel (e.g., via phone, the Web or direct contact with a salesperson).

User provisioning or account provisioning technology creates, modifies, disables and deletes user accounts and their profiles across IT infrastructure and business applications. Provisioning tools use approaches such as cloning, roles and business rules so businesses can automate onboarding, off-boarding and other administration workforce processes (for example, new hires, transfers, promotions and terminations). Provisioning tools also automatically aggregate and correlate identity data from HR, CRM, email systems and other “identity stores.” Fulfillment is initiated via self-service, management request or HR system changes. Regulatory compliance and security efficiencies continue to drive most user-provisioning implementations.

A virtual LAN (VLAN) is a set of systems that, regardless of higher-layer addressing or location, is designated as a logical LAN and treated as a set of contiguous systems on a single LAN segment. Virtual LANs can be proprietary or standardized using the Institute of Electrical and Electronics Engineers (IEEE) 802.1Q. Typical grouping parameters for VLANs include the port number of the hub, switch or router, the higher-layer protocol such as Internet Protocol (IP) or Internetwork Packet Exchange (IPX), the Media Access Control (MAC) address, and the traditional subnet. The goal of VLANs is to provide simpler administration, simple moves/adds/changes to network devices, and partitioning at the MAC layer.

A virtual machine (VM) is a software implementation of a hardware-like architecture, which executes predefined instructions in a fashion similar to a physical central processing unit (CPU). A VM can be used to create a cross-platform computing environment that loads and runs on computers independently of their underlying CPUs and operating systems. A notable example is the Java Virtual Machine, the environment created on a host computer to run Java applets. Although VMs have existed longer than Java, Java has made VMs highly visible.

Voice of the Customer (VoC) - Voice of the customer (VoC) solutions combine multiple, traditionally siloed technologies associated with the capture, storage and analysis of direct, indirect and inferred customer feedback. Technologies such as social media monitoring, enterprise feedback management, speech analytics, text mining and Web analytics are integrated to provide a holistic view of the customer’s voice. The resultant customer insights are acted on by disseminating relevant information to the right person at the right time on the right channel.

Web 2.0 is the evolution of the Web from a collection of hyperlinked content pages to a platform for human collaboration and system development and delivery.

The World Wide Web Consortium (W3C) is a nonprofit group based in the U.S. that develops and recommends standards for the Web.

Zero-latency enterprise (ZLE) is any strategy that exploits the immediate exchange of information across technical and organizational boundaries to achieve business benefit. For example, technical boundaries exist between different operating systems, database management systems and programming languages. “Immediate” implies being fast enough to bring all of the business benefits that simultaneous knowledge can potentially achieve. Latency cannot literally be zero in any real system because computers need time to “think.”

Kids Play Time! is a Global Eagle product. A collection of the ultimate kid's games for In-flight entertainment.

Dress up and personalize pretty little animals! Interact and play with them in several games such as puzzles, hide and seek, spot differences and cake design.

This is the ultimate collection of kids games designed for airlines and fully customizable!

Since 2010, Alethea has focused on Perfecting Broadband Experience for consumers.

The company brings together a core team with extensive experience in Connected Systems Development, Connectivity, and Test & Measurement Solutions. Alethea is based out of Bangalore and San Diego and provides end to end solutions to address challenges in the latest technologies in the Connectivity space.

See also: Alethea

Global ONE Media is a Inflight Entertainment Content Service Provider based in the UK.

The company works on in Inflight Entertainment Content Management Cabin Product Engineering.

See also: Global ONE Media

IMM is a marketing company based in Boulder, Colorado   Integrates online, mobile and offline data. 

See also: IMM

Newark, NJ-based Panasonic Corporation of North America is a leading technology partner and integrator to businesses, government agencies, and consumers across the region.

See also: Panasonic

Based in Hope Hull, AL., VT Miltope is a manufacturer of rugged computer, server/mass storage and network peripheral equipment solutions for military, industrial, and commercial aviation applications. 

See also: VT Miltope

Encore is an In-flight and content distribution company based in Hong Kong.

See also: Encore

Images in Motion is and In-flight entertainment company based in Singapore.

See also: Images in Motion

IMG, based in London and Beverly Hills, CA., arranges for the distribution of programming across all forms of media—including television, audio, fixed media, in-flight, broadband and mobile — to major broadcasters, channels, and platforms all around the world.

See also: IMG